(4.7 / 5)1205+ Ratings

24 Hour Fitness Reviews

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Overall Rating

4.7
9 Reviews
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About 24 Hour Fitness

24 Hour Fitness is a fitness center that offers a variety of services and products. They provide gym memberships and personal training services. Their facilities include strength and cardio equipment, turf zones, lap pools, and steam rooms. They also offer a free mobile app with over 2,000 workouts that can be accessed anytime, anywhere.

In terms of memberships, they offer three types: Platinum, Gold, and Silver. The Platinum Membership provides access to hundreds of clubs nationwide and includes innovative GX24® studio classes. The Gold Membership offers access to premium amenities and GX24® studio classes at any location throughout your region. The Silver Membership provides access to all the cardio and strength training equipment at your club of enrollment.

They also focus on wellness needs, offering services like yoga, sauna, cold plunge, and mobility training. They aim to serve their members with whatever their wellness needs are on any given day. They also provide nutrition advice to help members achieve their fitness goals.

In summary, 24 Hour Fitness offers a comprehensive range of fitness services and products, catering to the diverse needs of their members..

24 Hour Fitness Coupon & Discount Codes

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Try For Free w/ a 3 Day Pass

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24 Hour Fitness Customer Reviews (9)

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Richard Hight
Richard Hight
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Feb 12, 2023
Aaron Faulkner
Aaron Faulkner
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Feb 12, 2023
Lori Jenkinson
Lori Jenkinson
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Feb 11, 2023
Tico Tejada
Tico Tejada
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Feb 11, 2023
Tegan Hawkins
Tegan Hawkins
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Feb 11, 2023
Paul Egger
Paul Egger
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Feb 10, 2023
Monika Metzger
Monika Metzger
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Feb 9, 2023
Frank Gerard
Frank Gerard
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Feb 8, 2023
Eduardo Santoro
Eduardo Santoro
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Feb 6, 2023

24 Hour Fitness Customer’s Q&A

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24 Hour Fitness FAQs

FAQ

About 24hourfitness.com Prices and Cost?

The 24 Hour Fitness offers various membership options. The basic memberships typically range from $29.99 to $49.99 per month, while premium memberships may reach up to $69.99 per month. There may be annual and initiation fees. They also offer personal training at a cost of about $80-$100 per hour. The membership options include National Access to All Clubs Month to Month with no commitment required, 12 Month Commitment, and 1 Year Membership Paid In Full. The prices for these options vary. For instance, the total due today for the National Access to All Clubs Month to Month option is $103.09, while for the 12 Month Commitment option it is $46.99, and for the 1 Year Membership Paid In Full option it is $449.99. They also offer Regional options with similar plans. The total due today for the Regional Month to Month option is $93.98, while for the Regional 12 Month Commitment option it is $41.99, and for the Regional 1 Year Membership Paid In Full option it is $399.99. Please note that these prices can vary based on the location and type of membership..

FAQ

About 24hourfitness.com Popular Products and Services?

24 Hour Fitness is a privately owned and operated fitness center chain headquartered in Carlsbad, California. It is the second largest fitness chain in the United States based on revenue. They offer a variety of services and products, including gym memberships and fitness classes. However, there have been some complaints about their services. For instance, some customers have reported issues with trial memberships and hidden termination fees. Others have expressed dissatisfaction with the increase in membership fees without notice. Additionally, some customers have reported that the number of GroupX classes has been significantly reduced at certain locations. There have also been complaints about the cleanliness of some of the fitness centers..

FAQ

What are the prices of 24 Hour Fitness memberships?

The 24 Hour Fitness offers several membership options. The Platinum Membership provides unlimited access to their extensive network of clubs nationwide, innovative GX24® studio classes, and more. The Gold Membership includes access to premium amenities, exciting GX24® studio classes, and top-of-the-line cardio and strength training equipment. The Silver Membership provides access to all the cardio and strength training equipment at your club of enrollment. The cost of these memberships can vary based on location and type. Basic memberships typically range from $29.99 to $49.99 per month, while premium memberships may reach up to $69.99 per month. Please note that these prices are subject to change and it's best to check the official 24 Hour Fitness website or contact them directly for the most accurate and up-to-date information.

FAQ

How many locations does 24 Hour Fitness have?

As of January 10, 2024, there are 274 24 Hour Fitness locations in the United States. The state with the most number of 24 Hour Fitness locations is California, with 170 locations, which is about 62% of all 24 Hour Fitness locations in the US..

FAQ

What types of fitness classes does 24 Hour Fitness offer?

24 Hour Fitness offers a variety of group fitness classes that cater to different fitness goals and preferences. They offer cardio, strength training, and yoga classes. Their GX24® studio classes include cycle, Zumba®, BODYPUMP™, and yoga. They also have HIIT (High-Intensity Interval Training) classes, dance fitness classes, and active aging classes like Silver Sneakers® and Zumba® Gold. In addition to in-person classes, they also offer virtual classes with more than 60 GX24® virtual classes each week. These classes are designed to inspire your mind and transform your body, all conveniently located at your local club and expertly designed to keep you moving toward your best self.

FAQ

About 24hourfitness.com Payment Method?

At 24hourfitness.com, you can pay your bill directly on their website or through doxo. The accepted payment methods include Apple Pay, debit card, bank account, or credit card. Please note that the information is subject to change and it's always a good idea to check the official website for the most accurate and up-to-date information.

FAQ

How can I check my payment history on 24hourfitness.com?

To check your payment history on 24hourfitness.com, you need to sign in to your My24 Account. After logging in, you can manage your membership online, edit your profile, make payments, and see your club visits. However, please note that the feature to make a payment is not currently available online. For payment-related inquiries, you may need to visit your club or contact their Member Services team. If you're unable to find the information you're looking for, you might want to try a third-party service like doxo.com, which offers real-time tracking and bill history for various services, including 24 Hour Fitness.

FAQ

What is the return policy for 24 Hour Fitness?

The return policy for 24 Hour Fitness allows members to cancel their membership and request a refund under certain circumstances. If you want to cancel within 3 days (5 days in CA and HI) after your purchase of a membership, you are entitled to a full refund. If you paid by check, only cash will be refunded if the cancellation form is submitted after midnight on the last day of dues. In case you want a refund when you cancel, you will have to go to the front desk to fill out a cancellation form, submit the form or mail it before midnight on the last due date, and wait to receive a refund check. Keep in mind that you have to offer your original payment card used when you joined in order to get a refund. The specific details of the refund policy may depend on the membership package and the reason for the refund.

FAQ

How do I contact customer service at 24 Hour Fitness?

You can contact the customer service of 24 Hour Fitness in several ways. You can call them at 1 (800) 432-6348. If you prefer to contact them by mail, you can send your concerns to 24 Hour Fitness Member Services PO Box 2689 Carlsbad, CA 92018. You can also reach out to them via email at memberservice@24hourfit.com. If you wish to visit them in person, the corporate address is 12647 Alcosta Blvd, Suite 500, San Ramon, CA 94583, USA. For membership-related inquiries, you can call 1-866-308-8179 for cancellation, 1-800-224-0240 for nearest club contact, and 1-888-243-5002 for membership sales.

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